USPS issues updates for User Guide and FAQs to Enroll and Sign in to LiteBlue with Multifactor Authentication (MFA)
According to the Postal Service, maintaining the privacy of the employees' personal data is a shared priority of the Postal Service. Your private information stored online is a target for criminals who seek to compromise this data for their financial gain. As an additional safety measure, the Postal Service has deployed multifactor authentication (MFA) on LiteBlue.
This means that, in addition to providing your Employee Identification Number (EIN) and Password, you will be required to provide a second security factor (MFA), such as Push Notification approval from Okta Verify, Google Authenticator, One-Time Passcode (OTP) SMS Text, One-Time Passcode (OTP) Phone call or E-mail verification (default).
After January 15, 2023, employees are required to set up MFA to access LiteBlue.
After March 20, 2023, employees must have MFA enabled to access LiteBlue and their Self Service Profile (SSP).
- _Employees who have already set up MFA can sign in to both LiteBlue and SSP. No additional action required.
- _Employees who have not set up MFA will receive a letter by U.S. Mail. Follow the instructions to enable MFA.
- _New employees should follow the instructions in their USPS welcome letter or email to set up MFA.
The objectives of this document are to provide detailed instructions for users who are establishing a security method (or methods) to sign in to LiteBlue with multifactor authentication and to provide detailed instructions on how to access your Self-Service Profile.
Please disseminate this information as you deem appropriate. Should you have any questions contact the Contract Administration Department.
The USPS has confirmed that some Postal Service employees are unknowingly providing their usernames and passwords to criminal websites, while attempting to access PostalEase.
It is reported that employees are using Google and attempting to access PostalEase; however, Google in-turn has been redirecting users to criminally run websites that mirror the look and access of PostalEase.
The USPS Corporate Information Security Office (CISO) is working with the Postal Inspection Service to facilitate notice to the impacted employees. The NPMHU is told that formal notification to all employees is forthcoming. We will post that notice when it is released.
The USPS reports that representations have been made at the district level confirming Postal Inspectors are contacting impacted employees, as well as employees who may have unknowingly been compromised, and requesting their EINs and passwords.
Please note . . . Postal Inspectors have not contacted postal employees and requested their EINs and/or passwords. Employees should never provide usernames and/or passwords to anyone.
Financially impacted employees should immediately contact the Eagan ASC Helpdesk at 866-974-2733. Staff members are available to assist.
If you become aware of any employee experiencing access issues to PostalEase, they should immediately contact 877-477-3273 to request assistance.
We will provide you with any additional information when it is made available to the NPMHU.
The National Postal Mail Handlers Union and the Postal Service have reached a tentative agreement on a three-year contract, covering more than 55,000 employees represented by the Union.
The tentative agreement is subject to a ratification vote by the Union Membership, a process that will take several weeks.
Upon ratification, the agreement will expire at midnight on Sept. 20, 2025.
Bargaining Update #12-
CONTRACT RATIFICATION PROCEDURES (Adopted November 2022) (pdf)